Help
In this section
How can I get a user name and password?
I've forgotten my password. What should I do?
Who should I contact if the site isn't working?
How can I search for information?
How regularly is BestTreatments updated?
How can I suggest conditions or treatments to be covered?
What is Clinical Evidence?
Do you have any questions about BestTreatments? You may find the answer here, as well as tips for using the site.
If you don't find what you're looking for, please contact us.
How can I get a user name and password?
If you're a patient, contact your health insurer or doctor for a user name and password. If you're a doctor, contact the health plan.I've forgotten my password. What should I do?
Please contact whoever originally supplied you with a user name and password. They should have the information on file.Who should I contact if the site isn't working?
If BestTreatments isn't working, we would like to know. Please send an email to our webmaster.How can I search for information?
It can be difficult to find the information you want on the Internet. Searches are often frustrating because they turn up so many unwanted pages. So we've put together a guide to help you find what you're looking for.- Imagine several words that should be on the page you're seeking, then type them in the Search box. The more words you include, the narrower the results will be. Example: breast cancer chemotherapy. Our Search will only return pages that contain all the words you've searched for -- so if you list too many words you may get nothing.
- If you want to include a specific phrase in your search, put quotes around the phrase. Example: "heart attack" aspirin
- It's best to use only lowercase letters, unless you're certain that the word you're hunting is always capitalized. (If you ask our Search to find "Aspirin," it will overlook "aspirin.")
- After Search has found pages that contain your words, it ranks them by how common your words are on each page. The pages you may want won't always be the first on the list, so check several.
- Our Search will automatically look for different forms of the same word. So if you search for "pain" it will match documents with the word "painful." However, it won't match different words with a similar meaning, so if "pain" doesn't work, try "ache" or "soreness," for example.
- Some words, such as "treatment" or "condition," are so common on our site that it might not be helpful to search for them. Try to think of more precise terms that matter to you, such as "chemotherapy" or "complications."
How regularly is BestTreatments updated?
We aim to completely review the research on each condition we cover every 12 months or more often if the research changes a lot. See Updating BestTreatments.How can I suggest conditions or treatments to be covered?
Please contact us to share your suggestions and thoughts. We really want to know what you would like to see on BestTreatments.What is Clinical Evidence?
Clinical Evidence is published by BMJ Publishing Group Limited. It summarizes the best research evidence for treatments for various medical conditions. BestTreatments is based on the research in Clinical Evidence. For more information about Clinical Evidence and how we use its information, see Our method. You can visit the Clinical Evidence website at http://www.clinicalevidence.com.